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Synopsis

This is a two-day overview of the Elite Billing System architecture and the tools commonly used for technical administration. The Elite system is a sophisticated, multi-tiered application that includes hardware, operating systems, database engines, 4GL software, Visual Basic programs, web interfaces and bill template servers. This course provides an overview of the system components and a framework for learning how the pieces fit together. The course is designed for system administrators and technical staff from your firm's Accounting and Information Technologies departments. No knowledge of programming or operating systems is required, but it is assumed that participants will be familiar with basic computing and application software concepts. This is an ideal course for newly hired or promoted technical staff that would like to dramatically cut the time required to "get up to speed" on the "nuts-and-bolts". The class will be fun and informative and will present valuable information not easily attained from other sources.

After taking this course, you will know:

  • The functional components of the Elite architecture and how they work together.
  • How to access the Application Server from a remote location.
  • How to navigate the directories of the Elite Application Server.
  • How to locate, view and understand the basic workings of Elite scripts and programs.
  • The basic purpose of echo, man, export, env, more, ls, cat, pg, cd, head, tail, grep, which, find, cp, mv, and diff.
  • Redirection, piping and tees.
  • How to create or edit a file with vi.
  • How to create, edit and schedule a script.
  • How to locate, analyze and recompile a 4GL program.
  • The services, what they do, where they are, how to fix them.
  • How to locate and parse the system log files from a remote location and use them when troubleshooting user reported malfunctions.
  • How to query the Elite database with Win SQL, dbaccess or Query Analyzer
  • The core tables of the database and significant values from a query or reporting standpoint.

View Sample Agenda